The mission of NetCarats is to provide our customers with superior service,
premium quality and exceptional value. We believe it is our high quality
standards and total commitment to bringing our customers the very best prices
that sets us apart from other online diamond retailers.
Company > Executive Team
NetCarats has assembled a highly skilled management team that has more than 40
years combined experience in the diamond wholesale business, as well as
expertise in finance and business development.
The company founder is a member of the
Diamond Dealers Club of New York and the
Jewelers Board of Trade. He also brings with him well-established
relationships with diamond manufacturers throughout the world - providing
NetCarats with direct access to a vast supply of premium quality stones.
Company > Service
We realize that shopping for a diamond can be an overwhelming experience. Our
team of diamond experts are available Monday-Friday, 9 a.m. - 5 p.m. to answer
your questions and guide you through the diamond buying process.
Customer service hours are extended for your convenience during
the holiday season.
Our website has been designed to give you everything you need to
know to purchase a diamond with greater confidence.
Company > Service > Shopping Advice
We realize that NetCarats is not the only online retailer you
will visit. Purchasing a diamond takes time and lots of research.
However, we are confident that after you have done your
research, you will find that NetCarats offers the best quality diamonds at the
Company > Service > Secure Shopping
NetCarats takes the security of your transaction very seriously and uses the
latest encryption technology to protect your credit card and other personal
The information you provide to us is protected by utilizing SSL
(Secure Socket Layer) software. SSL prevents hackers from accessing your
Whenever you are shopping online, make sure the website from
which you are making a purchase uses SSL security. To check for SSL security,
look for the yellow padlock icon in the bottom right corner of your computer
screen. Click on the icon to view the SSL security certificate.
At NetCarats we have taken all the necessary steps to ensure
that your personal information is secure. That, combined with our 30-day
return policy, makes shopping for a diamond on NetCarats a safe and
NetCarats is a member of the
Better Business Bureau and the
Jewelers Vigilance Committee.
Company > Quality
At NetCarats you'll find the highest quality diamonds certified by the most
respected independent certifying laboratories, including:
All of our loose diamonds meet strict quality standards and are accompanied by
a grading report from GIA, EGL USA, or AGS.