or accessing NetCarats.com, you agree, without limitation, to be bound by this
Agreement and any other posted guidelines or rules that apply to any product or
service provided by NetCarats, Inc. ("NetCarats"). You further agree to
indemnify and hold harmless NetCarats from all claims of any nature arising
from your access and use of this Web site. If you don't agree to any part of
this agreement please do not use NetCarats.com. If you have any questions,
please contact us at firstname.lastname@example.org or call us at 1-866-387-4134
Special & Custom Orders.
Product Availability & Pricing.
Product Information and Images.
Limitation of Liability.
Use of Our Web Site.
Choice of Law & Jurisdiction.
Severability; Entire Agreement; Nonwaiver
Special & Custom Orders
If you are interested in a loose diamond or a piece of jewelry that is
displayed on our site but it is currently shown as not available, please
contact us and we can tell you if and when we will be able to provide you with
We carry a large selection of diamonds, which we can set in any
one of our available settings of your choosing. We are pleased to make your
custom jewelry orders. Please contact us for assistance with any custom or
special orders that you may have. Custom ordered pieces can be returned within
30 days and will be subject to a 30% restocking fee. Please note that only the
Custom Jewelry will be subject to a 30% restocking see. The Diamonds set in the
custom jewelry may be returned within 30 days without a stocking fee. For more
details, please review our complete
return policy. To place a special order for
a specific diamond or custom order your jewelry please contact us at
email@example.com, or call us at 1-866-387-4134 or
Product Availability & Pricing
Some items displayed on our site may sell before we are able to post a sale
notification. If we are unable to fulfill your order for that reason, we will
notify you personally and assist you in finding another item of equivalent
It is possible that, despite our best efforts, system or other errors may cause
our site to display erroneous information. We reserve the right to correct all
errors as they occur. Subject to applicable consumer laws, we will not honor
erroneous prices, and reserve the right to cancel orders placed for any items
listed with either an incorrect price or an inaccurate description. Price
fluctuations in the world wide diamond, gold, and platinum markets and other
reasons beyond our control may cause our prices to change without notice. We
apologize for any inconvenience that this may cause.
We accept the following methods of payment:
Visa, MasterCard, American Express, and Discover credit cards; Wire Transfer,
Google Checkout, eCheck or Paypal. If you pay by wire transfer from your bank,
you will receive a discount. Just select "Wire Transfer" when making your
purchase, and our Customer Service Department will send you an email with the
The acceptance of any form of payment rests within the sole
discretion of NetCarats. NetCarats reserves the right to reject any credit card
payment due to irregularities encountered during the verification process, or
for any other reason. NetCarats may limit acceptable forms of payment to
certified check, or wire transfer in any transaction.
For orders shipped within the United States, all shipments are
fully insured by us until they are delivered to you. For security reasons, we
require a signature for all orders, regardless of any signature waivers that
you may already have with FedEx. We will be happy to ship to an alternate
address if you prefer, or if your billing address is a Post Office Box. If you
are paying by credit card however, we must be able to verify that both
addresses are on file with your credit card company. For more details, please
shipping and insurance information.
We charge sales tax on all orders with a shipping address in
24Hour inspection policy
To that end, upon receipt of your complete order, you will have 24 hours to
inspect your item(s) and inform us of any problems, defects, damage, or other
unsatisfactory conditions that existed at the time of shipment. If you do not
inform us of any such defect or condition within 24 hours, you will be deemed
to have accepted your order as satisfactory and non-defective and will be
responsible for any subsequent damage to your item(s). We regret that NetCarats
cannot be responsible for any damage that occurs after your receipt.
We wish you to be completely satisfied with your purchase.
Subject to §1 ("Special & Custom Orders") and §7 herein ("Comparison
Shopping"), we offer you a risk-free 30-day return policy. The item should be
returned in its original condition, and be accompanied by all of its original
documentation. Please read our Return
Policy and Procedure. Your account will be credited once the return
package has been received by us and examined by one of our gemologists. PLEASE
NOTE: Each of our diamonds is accompanied by a Diamond Certificate prepared by
an independent diamond grading laboratory, and which states the unique
specifications of your diamond. Replacing a certificate is a lengthy and costly
process. Every return must be accompanied by its original Diamond Certificate,
or we will charge you a replacement fee.
We wish you to be completely satisfied with your purchase. For terms and
conditions regarding returns, please read our
firstname.lastname@example.org, or call us at 1-866-387-4134 or
We are fully committed to purchasing our diamonds through
legitimate channels, and supporting the
Kimberley Process. NetCarats sources its diamonds from the diamond
manufacturers of Israel, Belgium, and India that are in compliance with the
Product Information & Images
We strive to provide as much detail and information as possible about our
products, and to accurately display the quality and beauty of the diamonds that
we carry. However, the actual size of some items may vary from their
photographs because they may be enlarged to show detail, and color and clarity
may vary due to differences in computer monitors.
In compliance with industry standards and FTC regulations, total carat weight
in all purchases may vary up to 0.05 carats from the stated weight. For
multiple stone jewelry pieces, the ranges of color and clarity grades are
listed. For jewelry pieces with more than one diamond (for example, a tennis
bracelet), total weight is listed. Total weight indicates total carat weight of
all individual diamonds included in an item of jewelry
We display all specifications from the product grading report that we receive
from the independent diamond grading laboratories which certify our products.
NetCarats will provide you an Appraisal for all of the Jewelry
that we sell. An appraisal places a dollar value on your Jewelry, and is most
often needed for insurance purposes. For more information, see the NetCarats
Limitation of Liability
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
SOME CUSTOMERS. IN NO EVENT SHALL NETCARATS' TOTAL LIABILITY TO A USER FOR ALL
DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT PAID BY THAT CUSTOMER of
NETCARATS FOR THE PRODUCT ORDERED BY THAT CUSTOMER.
Use of Our Site
Netcarats.com is intended for personal use by individuals. Netcarats reserves
the right, in its sole discretion, to ban or block access to any user. Any
unauthorized commercial use of Netcarats or resale, repurposing, or
reproduction of Netcarats content is expressly prohibited. This includes
providing links to specific content related pages other than our home page for
any commercial purpose that has not been specifically authorized by us in
writing as well as using the site to contact other users for commercial
purposes. You agree not to bypass any authentication and security mechanisms
maintained by Netcarats or reverse engineer the software on this Web site.
By using, accessing or attempting to access portions of
NetCarats.com that require the use of passwords, Personal Identification
Numbers (PINs) or any other method of authentication or any combination of
authentication methods, you are certifying that you are the person legally
associated with the passwords, PINs or method(s) of authentication being used.
Unauthorized access or use or attempts to access or use secure areas of
NetCarats.com is prohibited and may violate federal and/or state law. NetCarats
may report unauthorized access, use or attempts to access or use to law
NetCarats.com is intended for use by adults only and is not
directed at minors. Adults, by allowing minors to access and transact any
business on NetCarats.com, you agree to accept full liability and
responsibility for minors' use, action, and any transactions.
All personal information is subject to our
Links to Other Sites
NetCarats or other third parties may provide, for your
convenience and information only, links to other Web sites. Because NetCarats
is not necessarily affiliated with, and does not have control over these sites,
you agree that NetCarats is not responsible for any liability resulting from
the access or use of these sites and that NetCarats is not responsible for any
content, advertising, product, or any other matter or issue, available through
the World Wide Web, whether linked to, or from, NetCarats.com. Further, you
agree that NetCarats shall not be responsible or liable, directly or
indirectly, for any damage or loss caused, or alleged to be caused by or in
connection with the use of Web sites NetCarats does not own.
We reserve the right to amend this Agreement and other site
guidelines or rules at any time. Any amendment shall become effective
immediately upon posting to NetCarats.com. You shall be responsible to check
this Agreement from time to time to see if there are any amendments that may
affect your use. Continued use of NetCarats.com after any amendment constitutes
acceptance of all amendments. If you do not agree with this Agreement in full
at any time, you should immediately terminate your use of this site.
Choice of Law and Jurisdiction
Interpretation and enforcement of this Agreement shall be
governed by the laws of the State of Minnesota, excluding its choice of law
rules. All users consent to personal jurisdiction in the federal and state
courts of the State of Minnesota, for any action arising out of or relating to
their use of the Services. The federal and state courts of the State of
Minnesota shall have exclusive jurisdiction over all such actions.
Severability; Entire Agreement; Nonwaiver
If any provision herein is held to be invalid or unenforceable
for any reason, the remaining provisions shall be unimpaired. This Agreement
constitutes the entire agreement between the parties pertaining to the subject
matter hereof, and supersedes in their entirety any and all written or oral
agreements previously existing between the parties with respect to such subject
matter. Failure by Netcarats to enforce any provision of this Agreement shall
not be construed as a waiver of any provision or right.