TERMS OF USE
Please read these Terms of Use. By using NetCarats.com, you
agree, without limitation, to be bound by this Agreement and any other posted
guidelines or rules that apply to any product or service provided by NetCarats,
Inc. If you don't agree to any part of this agreement please do not use
NetCarats.com. If you have any questions, please contact us at
customerservice@netcarats.com or call us at 1-866-387-4134 or 952-486-7730.
Contents
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Special & Custom Orders.
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Product Availability & Pricing.
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Payment Options.
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Shipping.
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Sales Tax.
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Returns.
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Comparison Shopping.
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Conflict-Free Diamonds.
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Product Information and Images.
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Limitation of Liability.
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Use of Our Web Site.
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Amendments.
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Choice of Law & Jurisdiction.
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Severability; Entire Agreement; Nonwaiver
Special & Custom Orders
If you are interested in a loose diamond or a piece of jewelry that is
displayed on our site but it is currently shown as not available, please
contact us and we can tell you if and when we will be able to provide you with
that item.
Also, we carry a huge selection of diamonds, and from those, can
make custom jewelry per your instructions. For example, we can set any of our
diamonds into rings or ear studs, or other settings. Please contact us for
assistance with any custom or special orders that you may have. Custom ordered
pieces of jewelry may not be returned.
We will take special orders for any exact diamond or custom
orders for any setting that you desire at
customerservice@netcarats.com, or
call us at 1-866-387-4134 or 952-486-7730.
Product Availability & Pricing
Some items displayed on our site may sell before we are able to post a sale
notification. If we are unable to fulfill your order for that reason, we will
notify you personally and assist you in finding another item of equivalent
value.
It is possible that, despite our best efforts, system or other errors may cause
our site to display erroneous information. We reserve the right to correct all
errors as they occur. Subject to applicable consumer laws, we will not honor
erroneous prices, and reserve the right to cancel orders placed for any items
listed with either an incorrect price or an inaccurate description. Price
fluctuations in the world wide diamond and gold markets and other reasons
beyond our control may cause our prices to change without notice. We apologize
for any inconvenience that this may cause.
Payment Options
We accept the following methods of payment:
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Visa, MasterCard, American Express, and Discover credit cards; or.
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If you pay by wire transfer from your bank, you will receive a 1.5% discount.
Just select "Wire Transfer" when making your purchase, and our Customer Service
Department will send you an e-mail with the necessary information.
Shipping
For orders shipped within the United States, all shipments are
fully insured by us until they are delivered to you. For security reasons, we
require a signature for all orders, regardless of any signature waivers that
you may already have with FedEx. We will be happy to ship to an alternate
address if you prefer, or if your billing address is a Post Office Box. If you
are paying by credit card however, we must be able to verify that both
addresses are on file with your credit card company.
Sales Tax
We charge sales tax on all orders with a shipping address in
Minnesota.
Returns
We wish you to be completely satisfied with your purchase.
Subject to §1 ("Special & Custom Orders") and §7 herein ("Comparison
Shopping"), we offer you a risk-free 30-day return policy. The item should be
returned in its original condition, and be accompanied by all of its original
documentation. Please read our Return Policy and Procedure. Your account will
be credited once the return package has been received by us and examined by one
of our gemologists. PLEASE NOTE: Each of our diamonds is accompanied by a
Diamond Certificate prepared by an independent diamond grading laboratory, and
which states the unique specifications of your diamond. Replacing a certificate
is a lengthy and costly process. Every return must be accompanied by its
original Diamond Certificate, or we will charge you a replacement fee.
Comparison Shopping
We do not permit customers to buy numerous items with the intention of keeping
the one they like best. This results in unnecessary re-stocking and other costs
to us, and we reserve the right to charge a re-stocking fee in the case of
individual instances of abuse of this policy. For more information to assist
you in making your choice, please contact us at
customerservice@netcarats.com,
or call us at 1-866-387-4134 or 952-486-7730.
Conflict-Free
Diamonds
We are fully committed to purchasing our diamonds through
legitimate channels, and supporting the Kimberley Process. NetCarats sources
its diamonds from the diamond manufacturers of Israel, Belgium, and India that
are in compliance with the Kimberley Process.
Product
Information & Images
We strive to provide as much detail and information as possible about our
products, and accurately to display the quality and beauty of the diamonds that
we carry. However, the actual size of some items may vary from their
photographs because some may be enlarged to show detail, and color and clarity
may vary due to differences in computer monitors.
In compliance with industry standards and FTC regulations, total carat weight
in all purchases may vary up to 0.05 carats from stated weight. For single
stone jewelry pieces, the ranges of color and clarity grades are listed. For
jewelry pieces with more than one diamond (for example, a tennis bracelet),
total weight is listed. Total weight indicates total carat weight of all
individual diamonds included in an item of jewelry
We display all specifications from the product grading report that we receive
from the independent diamond grading laboratories which certify our products.
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL NETCARATS, INC. BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, REGARDLESS OF THE
FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
PRODUCT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IN THE EVENT NETCARATS, INC. IS NOT ABLE TO DELIVER THE
PRODUCT ORDERED, YOUR SOLE REMEDY WILL BE TO CANCEL THE ORDER WITHOUT CHARGE
UPON YOUR RETURNING TO US-IN GOOD CONDITION-ANY NON-CONFORMING GOODS THAT WE
HAD DELIVERED TO YOU.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO SOME CUSTOMERS. IN NO EVENT SHALL NETCARATS' TOTAL LIABILITY TO A
USER FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT PAID BY
THAT CUSTOMER of NETCARATS FOR THE PRODUCT ordered by that customer.
Use of Our Site
Netcarats.com is intended for personal use by individuals. Netcarats reserves
the right, in its sole discretion, to ban or block access to any user. Any
unauthorized commercial use of Netcarats or resale, repurposing, or
reproduction of Netcarats content is expressly prohibited. This includes
providing links to specific content related pages other than our home page for
any commercial purpose that has not been specifically authorized by us in
writing as well as using the site to contact other users for commercial
purposes. You agree not to bypass any authentication and security mechanisms
maintained by Netcarats or reverse engineer the software on this Web site.
Amendments
We reserve the right to amend this Agreement and other site
guidelines or rules at any time. Any amendment shall become effective
immediately upon posting to NetCarats.com. You shall be responsible to check
this Agreement from time to time to see if there are any amendments that may
affect your use. Continued use of NetCarats.com after any amendment constitutes
acceptance of all amendments. If you do not agree with this Agreement in full
at any time, you should immediately terminate your use of this site.
Choice of Law and
Jurisdiction
Interpretation and enforcement of this Agreement shall be
governed by the laws of the State of Minnesota, excluding its choice of law
rules. All users consent to personal jurisdiction in the federal and state
courts of the State of Minnesota, for any action arising out of or relating to
their use of the Services. The federal and state courts of the State of
Minnesota shall have exclusive jurisdiction over all such actions.
Severability; Entire
Agreement; Nonwaiver
If any provision herein is held to be invalid or unenforceable
for any reason, the remaining provisions shall be unimpaired. This Agreement
constitutes the entire agreement between the parties pertaining to the subject
matter hereof, and supersedes in their entirety any and all written or oral
agreements previously existing between the parties with respect to such subject
matter. Failure by Netcarats to enforce any provision of this Agreement shall
not be construed as a waiver of any provision or right.
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