NetCarats Mission Statement
NetCarats' aim is to bring exceptional quality and value to its customers, as
well as superior customer service. Our mission is to build a superior quality
online retail store, that will be easy for our customers to use, as well as to
build long-term relationships with our customers.
This is what our customers have to say about us:
Received the diamond and it's beautiful. B. H.
I would like to thank you for your quick and courteous reply;
your web interface and customer service are top notch. J. C.
The order arrived. The product and service exceeded my
expectations. Thank you. Bob
You worked with me to get the perfect ring and she was absolutely
blown away. Jim
Dear Netcarats Management,
over the past week I have been engaging with your service to purchase a loose
stone for my engagement ring. Having worked with literally thousands of
customer service representatives and systems over the course of my career I can
say without a doubt that yours is excellent. I am currently in the process of
returning one stone in exchange for another (my fault, not yours) and
throughout that process your staff as been extremely helpful and accommodating.
I wish other customer service teams were as helpful; life would be much easier!
Thanks again. J.
Dear Customer Service, I just got the ring. It looks great.
Thanks for the good service.
Thank you for a fantastic experience. My fiance loved the ring!. The entire
process was fantastic despite it being the Christmas rush. I would be glad to
endorse your products. Sincerely, A.B.
Thank you so much for helping me pick the ring for my girlfriend.
It really is perfect!! G
I just wanted to say I received my pendant yesterday and I love
it! Thank you so much for the amazing speed in getting it to me and the
excellent customer service. I will be sure to bookmark your site and look at
Netcarats for my next jewelry purchase! T
My order just arrived. Thank you so much for getting it to me so
quickly. I’ll definitely be looking to do business again in the future. Thanks.
- MJN, Pennsylvania
You have been a wonderful help, please pass this along to your
supervisor!! I received my ring this morning. Thanks again for all of your help
and patience! - J Smith, Kansas
RECEIVED MY RING AND I CANT THANK YOU ENOUGH! IT IS A GREAT ITEM
AND YOU ARE VERY EASY TO DO BUSINESS WITH :) - Ms. G, Stockton, CA
Thanks for the great experience and low prices! - E.W., South